Faq: How long does it take for a payment to show as paid?

After a payment is processed and you have updated links by clicking “unprocessed links” in the bottom left corner of Caterease, links will update in the Caterease event and dashboard. Please know that the Worldpay Portal or Stripe Dashboard give the most up to date status of payments, and if a payment in Caterease does not match a payment status in the online Portal or Dashboard, a manual refresh of the link may be needed in Caterease. This manual refresh process is outlined in step 2 of our Troubleshooting guide.