Faq: Authorize Deposits & Withdrawals from Mosaic to your Bank

Sometimes, your bank can block fees withdrawals or deposits from your Mosaic account to your linked bank account. To ensure all funds transfer smoothly between your Mosaic and linked bank account, please call your bank and request the following IDs to have any blocks removed: 

 For Worldpay Partnerships: 

1310281170 

1043575881 

For Stripe Partnerships: 

1800948598 

4270465600 

Once complete, please let the Mosaic team know as soon as possible so our partners can retrigger any deposits or fee collections that may be outstanding due to the previous block.