1. Open the Mosaic Payment Link Manager in Caterease by clicking in Caterease the Select ribbon tab at the top of the screen and choosing More > Payment Link Manager.
2. Locate the payment link’s event using the search or filter options to find the specific event for which you want to retrieve the payment link. Events are typically listed by name, date, or client.
3. Right-Click the correct Event to display a context menu with several options.
4: In the context menu, select the option to copy the payment link URL. The url will by copied to your clipboard, ready to be pasted into an email to our Help team to further investigate any situations associated with the link.