Once a dispute is filed, it requires prompt action on your part via the portal. Use the guides below to learn how to manage Disputes proactively and responsively:
- Respond to Chargeback Disputes using the Portal – Use the Portal to respond to a Dispute.
- Handling Specific Dispute Types – Learn more about each platform and card brand Dispute type & code.
- Dispute Response Options – See the choices available for each individual Dispute stage and status.
- Minimizing Disputes – Best practices to proactively prevent Disputes as much as possible.