Faq: What is the typical processing time for transactions?

Worldpay funding schedules are listed as follows: 

Card Payment Transaction Funding Timeline: Card payment transaction funds are sent to the Merchant’s bank account the next business day after the transaction is processed. Transaction funds are deposited by ACH to the Merchant’s linked bank account and are typically available the morning after the withdrawal is created, although can take up to 48 hours depending on the speed at which the linked bank processes ACH transactions: 

More details can be found in this link: https://resource.payrix.com/resources/funding-outline-api-guide and clarifications on naming of transaction statuses can be found here: https://resource.payrix.com/resources/payrix-transaction-statuses-timeline   

ECheck Payment Transaction Funding Timeline: 

* This timeline is based on the earliest possible funding time for eChecks (3 business days). Please note that eChecks can take up to 5 business days to complete settlement to fund the Merchant FBO account for later withdrawal. 

More information can be found here: https://resource.payrix.com/resources/funding-outline-api-guide#TransactionFunding-eCheckPaymentTransactionFundingTimeline    

For Stripe Partnerships: 

Funding timelines can vary by merchant and what you have set up for processing times. By default, processing time for transactions to appear in their Stripe account is 3 business days from the credit card transaction date, and depends on whether or not the transaction falls after the cutoff time at roughly 8 pm EST. For ACH transactions, the settlement time is 4 business days. 

What information should I provide to verify transactions?  

For Worldpay Partnerships: You can provide to our Merchant Support team (merchantsupport@caterease.com) an invoice or banquet event order of the held transaction, your business website, your role, and 3-6 months of bank statements of your linked bank account to quantify anticipated monthly payment volume to help lessen the chance of future reviews and to clear any outstanding reviews. 

For Stripe Partnerships: Should there be any requirements needed to remove a restriction placed on an account, Stripe will send an email to the connected account holder and notify them in the Stripe online dashboard what is required to be unblocked.