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Enabling Payment Surcharges

Enabling Payment Surcharges
You can elect to charge customers a surcharge for all credit card payments processed through Mosaic.
Please Note: Individual states/provinces have well-defined laws concerning apply surcharges to card payments. Before you enable this feature, please familiarize yourself with the laws and restrictions in your state/province.
  1. Confirm laws in your state or province concerning payment surcharges.
2. Access your Mosaic Setup window by clicking the Administration ribbon tab at the top of the screen and clicking Mosaic > Mosaic Setup.

3. Click the words Surcharge Note Enabled.
Result: The Credit Card Surcharge Setup window appears.

4. In the pop-up window, enter a surcharge amount between a minimum of .25% and a maximum of 3%.

5. Click the check box labeled Enable Transaction Surcharge.

6. Click OK to close the pop-up window.

7. Click OK again to close the Mosaic Setup window.
Note: With surcharge enabled, your customer will enter credit card information for a payment or authorization link and then, prior to final submission, will see a follow-up screen indicating the surcharge and total payment amount.

Due to federal regulations, surcharging not available to organizations based in CT, MA, ME, OK, and up to 2% in CO